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Tullfritt USA: 1844 670 4549
Tullfritt MEX: 01800 504 7090
Resdag
Adults
Children 0 - 11

Recensioner

4.8 / 5
447 Recensioner
5 / 5
Skipngail Harris
16 december 2022
Costa Sur Services

Veronica Villa helps arrange our time at Costa Sur. She is professional, responsive and always takes care of us. Veronica is an asset to Costa Sur. Fernando and Arturo always remember us and are very attentive. They are the best!

5 / 5
Skipngail Harris
16 december 2022
Costa Sur family

Restaurant services, Moises, Carlos, and Enrique take care of business. The waiters and bartenders, Rafael, Ruel, Ernesto, Reynaldo, Osvaldo, Juan, Fabricio and others are all over the top! Okimi is attentive and fun, he always has a smile on his face. My husband introduced Cost Sur to his grandson on his 21st birthday. He is now 36 years old and comes to join us every year.

5 / 5
Skipngail Harris
16 december 2022
Greeted with love!

Juan and Adrian always greet you with a welcoming smile. It amazes me how they always remember our names.

5 / 5
Skipngail Harris
16 december 2022
Our family away from home!

Our maid, Martha is absolutely the best. She is a breath of fresh air and made our room sparkle with her hard work and personality.

5 / 5
Jane Lozano
12 december 2022
Jane Lozano

I loved everything about Costa Sur Resort and Spa. The first person I met upon arrival was Adrian, the bell hop, who gave me a warm greeting and welcome and had my luggage upstairs within minutes after arrival. The welcoming staff at check-in were also very courteous and explained various hotel procedures to me, such as the towel card and welcome drink. The welcome drink was such a lovely gesture and much appreciated. All of the pool and restaurant staff went out of their way to make sure we had a wonderful trip. Adrian, the bell hop was the last person I said goodbye to and his gracious smile sent us on our way with plans to return soon.

5 / 5
Cecilia Mason
11 december 2022
Wonderful Visit

I want to thank all of the staff for a very relaxing and wonderful visit! There are a few people to mention. From the minute we arrived Juan Quintero helped with all of out needs throughout the visit. Other staff to mention are Moises, Juan, Rafael, Raul, Osvaldo, Okimy, and Fabricio. So many more including Martha who made our room shine! This is our home away from home and all of our friends always make sure that our visits are too short! See you all again in March!

5 / 5
Sunny
28 november 2022
Costa sur is excellent

Thanks for the wonderful week at Costa Sur, the staff is awesome and the food is delicious. Thanks to Antonio P for the great security.

5 / 5
Alfredo Quintana
22 november 2022
MUY BUENO

SUPER AGRADABLE, ME LA PASE MUY BIEN CON MI ESPOSA

5 / 5
Nancy Dettweiler
18 november 2022
Best two weeks

The resort is Mexican style and that what we love as well as the amazing view from the 11th floor. Lots of whales to see this year. The real treasures at this resort are the amazing staff. We were greeted at the taxi by Juan Quintero. He has lots of knowledge of the area and is happy to help you in any way you want. Fior kept our room clean and added extras flowers to our room. So nice for us. Our representative, Veronica helps us with email questions before and after our trip. Amazing staff. 5 ⭐️ ⭐️⭐️⭐️⭐️

5 / 5
Evangelina Markel
16 oktober 2022
Friendly staff

My first time in Puerto Vallarta Costa Sur Resort the entire staff was great, professional, and friendly, food was the best. I have been to many hotels/resorts and the staff and food are what truly make the difference.

5 / 5
Susan Esqueda
09 oktober 2022
Lugano bonito con buen servicio

Nos gusto mucho el lugar. Los trabajadores muy amables

5 / 5
Nadine Carr
06 oktober 2022
Nadine Carr

Overall we had a great stay! Pros: the staff are amazing people!! We loved all the staff members. The food was great and reasonably priced, so that was great. Location was lovely, and we always were able to catch a cab to get around. Cons: upon arrival, there was quite a number of globs of hair in the room and bathroom which was gross. Also, there were stains and goop on the bathroom walls.... the walls could use a wipe. We had a lot of noise from the hallway coming in, but it didn't disturb us during the night, so that was okay. I had to ask for a wash clothe several times... but eventually one was provided. So that was okay too. ------ Like i said though, we had a great time overall.

5 / 5
Medrano
04 september 2022
Boda en Sept

Disfrutamos nuestro tiempo en Costa Sur. Muy ambles y atentos Alejandro, Ernesto, Raúl. Todos los empleos nos dieron toda la atención y ayuda. El masaje fue maravilloso. La comida y bebidas muy rico. Ojalá y regresemos un día. Muy bien servicio en total.

5 / 5
Araceli Fentanes
04 september 2022
Recomendable

Todo el personal super amable, el hotel muy limpio, muy recomendable

5 / 5
Diana Sanchez
27 augusti 2022
Relax total 10👍

Excelente servicio Muy atentos Raúl Ernesto Alex

5 / 5
Raul Franco
25 augusti 2022
Vacaciones

Excelente servicio de Raul, siempre estuvo atento de que no nos faltaran comidas y bebidas Los camastros de la playa requieren mantenimiento

5 / 5
Mony Villarrreal Sañudo
25 augusti 2022
Mejores vacaciones

Un lugar para descansar, me encanta la atención y amabilidad de todos los asociados, muchas gracias es enpecial a Carlos, Raul, Osvaldo, Fabricio, Gabriela y a todos mil gracias!!!!!

5 / 5
Mónica Villarreal De Franco
24 augusti 2022
Excelentes vacaciones 🙌

Es la 2a vez que los visito, tienen un excele te servicio, le agradezco muchísimo a Osvaldo, Enrique, Reynaldo, Gabriela, Fabricio, Marco, Andrea, Alejandro, Alexander, a todos mil gracias por su excelente atención !!!

4 / 5
Miguel Trejo
20 augusti 2022
Buen servicio.

Hola ..tube el gusto de hospedarme por segunda ves.. Muy exelente servicio. .el empleado Alejandro muy amable y servicial.. saludos

4 / 5
Jorge Martinez
17 augusti 2022
Reseña huésped

Las camas de las habitaciones fueron excelentes para el descanso al igual que las propias habitaciones fueron muy cómodas y amplias, el detalle del rompeolas permite disfrutar del mar sin temer a la intensa marea lo cual a mi y mi familia nos encantó, sin embargo la experiencia total del restaurante no nos dejó satisfechos.

5 / 5
Cruz
28 juli 2022
Above and beyond my expectations

The photos will show you what the resort looks like, but the true pleasure of staying here are the employees. From the start, Juan Quintero greets you with a smile and helps with your bags, cold water and provides helpful information. Martha took excellent care of the room and was so kind and respectful. Fernando the manager gave personalized attention, even on his day off. In the restaurant and bar you are treated like royalty by Ernesto the waiter, Juan and Fabricio the bartenders. You will always remember how someone made you feel and these folks made my stay at Costa Sur one of the best I’ve ever had. Can’t wait to come back!

5 / 5
Cruz
28 juli 2022
Above and beyond my expectations

The photos will show you what the resort looks like, but the true pleasure of staying here are the employees. From the start, Juan Quintero greets you with a smile and helps with your bags, cold water and provides helpful information. Martha took excellent care of the room and was so kind and respectful. Fernando the manager gave personalized attention, even on his day off. In the restaurant and bar you are treated like royalty by Ernesto the waiter, Juan and Fabricio the bartenders. You will always remember how someone made you feel and these folks made my stay at Costa Sur one of the best I’ve ever had. Can’t wait to come back!

5 / 5
Cruz
28 juli 2022
Above and beyond my expectations

The photos will show you what the resort looks like, but the true pleasure of staying here are the employees. From the start, Juan Quintero greets you with a smile and helps with your bags, cold water and provides helpful information. Martha took excellent care of the room and was so kind and respectful. Fernando the manager gave personalized attention, even on his day off. In the restaurant and bar you are treated like royalty by Ernesto the waiter, Juan and Fabricio the bartenders. You will always remember how someone made you feel and these folks made my stay at Costa Sur one of the best I’ve ever had. Can’t wait to come back!

4 / 5
Janet R
11 juli 2022
Excellent resort!

My first time at a Mexican resort, and Costa Sur was fabulous. On-site spa for massages and manicure. On-site store was invaluable for finding what we needed. Restaurant was great, and poolside service was great. Staff are across-the-board warm, friendly, and helpful. I participated in Blackjack and water aerobics. Very fun! There is no wifi in the rooms, so we used our phones as hot-spots. But most of the time we were down by the pool! In the evenings found a table by the pool and played games. My only complaint is that the rooms need a little upgrading.

4 / 5
Yuriy Z. Room 820
26 juni 2022
Staff and Amenities

Everybody is very friendly and helpful, front desk and the waiters in the restaurant are very friendly and knowledgeable like Jorge and Renaldo. The most knowledgeable person is Carlos in the lobby and he is in charge of trips and tours. Do not go anywhere without talking to him, he is a really big help. Pool, bar, restaurants, and beach are great but rooms are in need of renovation. I had a maintenance issue which was resolved in a matter of hours with the help of Daniel. I liked it a lot but I would prefer to come back after renovation.