Toll Free USA: 1844 670 4549
Toll Free MEX: 01800 504 7090
Travel dates
Children (0 - 11 years)

Costa Sur Resort Puerto Vallarta - Tripadvisor Reviews

Costa Sur Receives Certificate of Excellence 2017

Costa Sur Resort Puerto Vallarta - Tripadvisor Reviews

Puerto Vallarta Hotels - Tripadvisor Certificate of Excellence 2017

Costa Sur Resort in Puerto Vallarta is happy to share Tripadvisor has selected the hotel as one of the winners of the Certificate of Excellence for 2017. This award is based purely on guests' reviews and levels of satisfaction shared on the popular travel platform.

Costa Sur Resort Puerto Vallarta - Tripadvisor Reviews

Costa Sur Puerto Vallarta Staff

The hotel works hard with the staff in making sure each and every hotel guest at Costa Sur is happy and enjoying their vacation.  

Every month the hotel recognizes with a token of appreciation those members of our staff who are mentioned on Tripadvisor reviews.  At the end of the year these staff members will enter a big raffle for a chance to win some really cool prizes.

Costa Sur is currently ranked in the 36 spot out of 150 hotels in Puerto Vallarta.  We still have a few steps to climb, but we are sure we will get there little by little.

What Our Guests Say about Costa Sur Resort on Tripadvisor

Costa Sur Tripadvisor Reviews

  • Guests rave about the service and quality of our staff, "they make us feel right at home" is one of the most common statements on tripadvisor reviews.
  • Guests love the food! Our chef receives a lot of praises! Food is actually really good! Everything is made to order using the freshest ingredientes from the local regions around Puerto Vallarta.
  • Guests also love our activities team: Jose Arturo, Veronica and Amaya are on our top 10 list of mentions! They are key to the onsite entertainment taking guests out on snorkeling tours, whale watching tours, teaching them how to paddleboard or how to dance salsa!
  • Costa Sur Resort is one of the most famous hotels in Puerto Vallarta for Destination Weddings; our wedding planner Mabel is the 2nd most mentioned staff member on Tripadvisor reviews!

Costa Sur Resort - Looking Forward

We will continue to strive for excellence, we feel humbled and honored by our guests reviews, this is an ongoing process, it will never end.  We will continue to make updates to the property, like the new Deluxe Studios, 36 new rooms will be ready by December 16, 2017 and are ready to be booked right now!  We will continue to work hard to make sure each and every guest feels right at home at Costa Sur Resort & Spa Puerto Vallarta.

Some people ask, so what is the secret?  The answer is simple, we love what we do!